Security

Last Updated: June 20, 2024

Our Commitment to Security

At Zagalabs, we understand the importance of protecting your data and ensuring the integrity and confidentiality of your information. Our commitment to security is at the forefront of everything we do, and we are dedicated to maintaining the highest standards of security compliance and best practices.

Pursuing SOC2 Compliance

We are currently pursuing SOC2 Type II certification, demonstrating our commitment to maintaining rigorous security standards. SOC2 compliance ensures that we adhere to the highest standards for managing customer data based on five “trust service principles”:

  • Security: Protecting against unauthorized access.
  • Availability: Ensuring systems and information are available for operation and use as committed or agreed.
  • Processing Integrity: Ensuring system processing is complete, valid, accurate, timely, and authorized.
  • Confidentiality: Information designated as confidential is protected as agreed.
  • Privacy: Personal information is collected, used, retained, disclosed, and disposed of in conformity with the commitments in the entity’s privacy notice.

Our Security Practices

  • Data Encryption: All data transmitted to and from our services is encrypted using industry-standard encryption protocols. At rest, data is secured using robust encryption methods to ensure the confidentiality and integrity of your information.
  • Access Control: We implement strict access controls and identity verification to ensure only authorized personnel can access sensitive data.
  • Regular Security Assessments: Our systems undergo regular security assessments, including vulnerability scans, conducted by third-party security experts to identify and remediate potential security vulnerabilities.
  • Incident Response: We have a comprehensive incident response plan designed to quickly mitigate and respond to security incidents, minimizing impact and ensuring rapid recovery.
  • Training and Awareness: Our team receives regular security awareness training, emphasizing the importance of security best practices and the protection of sensitive information.

Contact Us

For any security concerns or inquiries, please contact us at security@zagalabs.com. We are committed to addressing your security questions and concerns promptly.